App Conflicts & Slowdowns
Too many apps or a poorly coded app can make your store crawl or crash. Monitor response times to catch performance issues before they cost you sales.
Shopify Store Monitoring - Get Alerts When Your Store Goes Down
Your Shopify store is your business. While Shopify is generally reliable, third-party apps, theme issues, and checkout problems can still impact your customers. AlertsDown monitors your store 24/7 and alerts you instantly when something goes wrong.
Why Monitor Your Shopify Store?
- Third-party app issues - apps can break pages or slow checkout
- Theme problems - custom code can cause display errors
- Payment gateway outages - customers can't complete purchases
- Custom domain issues - DNS or SSL problems block access
- Regional availability - monitor from multiple locations worldwide
What Can Go Wrong With Shopify Stores
Checkout & Payment Issues
Payment gateway timeouts or checkout errors mean abandoned carts. Monitor your checkout process to ensure customers can always complete purchases.
Custom Domain Problems
DNS misconfigurations or SSL certificate issues on your custom domain can make your store unreachable. Get alerted the moment access is blocked.
Every Minute of Downtime Costs You Money
For e-commerce stores, downtime directly equals lost revenue. A store doing $10,000/day in sales loses approximately $7 per minute of downtime. During peak shopping periods like Black Friday, that number can be 10x higher.
AlertsDown helps you minimize downtime by alerting you the moment issues occur. The faster you know, the faster you can respond - whether that means contacting Shopify support, disabling a problematic app, or switching to a backup payment gateway.
Shopify Sellers Who Need Monitoring
High-Volume Stores
When you're processing hundreds of orders daily, even brief downtime means significant lost revenue. Real-time alerts let you respond in minutes, not hours.
Dropshippers
Your margins are tight and competition is fierce. Customers who can't checkout will buy from competitors. Stay online and capture every sale.
Shopify Agencies
Monitor all your client stores from one dashboard. Proactive monitoring means happier clients and fewer emergency support calls.
International Sellers
Monitor your store from multiple global locations to ensure customers worldwide can access your store without regional issues.
Related resources
Protect revenue with public status pages for incident communication.
Browse incident response playbooks in the AlertsDown blog.
Review plan coverage on the pricing page.
Protect Your Shopify Revenue
Start monitoring your Shopify store in 30 seconds. Free plan available with email and Telegram alerts.
Shopify Monitoring FAQ
Can I monitor my Shopify store with AlertsDown?
Yes! Simply add your Shopify store URL (either your myshopify.com domain or custom domain) to AlertsDown. We'll monitor it 24/7 and alert you if it becomes unreachable or experiences errors.
Does Shopify have its own uptime monitoring?
Shopify monitors their platform infrastructure, but they don't alert individual store owners about issues specific to their store. Third-party apps, theme problems, or custom domain issues won't trigger Shopify alerts - but AlertsDown will catch them.
What Shopify pages should I monitor?
We recommend monitoring your homepage, a key collection page, a product page, and your cart page. This ensures coverage across your customer journey. Higher plans allow monitoring multiple pages simultaneously.
Will monitoring affect my Shopify store performance?
No. AlertsDown makes simple HTTP requests just like a regular visitor. There's nothing to install on Shopify and no impact on your store's speed or performance.
How do I get alerted when my Shopify store goes down?
AlertsDown can notify you via email, SMS, Telegram, or WhatsApp. Many store owners use Telegram for instant free alerts, with SMS as a backup for critical situations.